Sea Glass Trinkets n Treasure

Returns Policy

RETURNS

Please contact me within : 14 days of delivery.

Send item/items back within : 30 days of delivery.

Request a cancellation within : 24 hours of purchase.

A refund will be issued on receipt of the item being returned in the original condition, please ensure you mark the parcel as a ' RETURN' otherwise Custom Charges may be incurred which will be deducted from your refund.

EARRINGS ARE NON RETURNABLE - due to hygiene reasons.

CONDITIONS

Buyers are responsible for return postage costs.

Buyers must ensure the item/items are packed safely and secure, as if received back damaged a full refund may not be issued

OVERSEAS CUSTOMERS (Not applicable to U.K customers )

Buyers MUST mark clearly on a return package

'' RETURNS '' otherwise there is a risk of custom duty fees being charged to me which will be deducted from your refund. I cannot be held responsible if this is not done.

EXCHANGES

I do NOT accept exchanges, but please contact me if there is a problem.

FAULTY ITEMS

I thoroughly check every item to ensure they are in perfect condition, but in the extreme event of an item/items being received damaged by the postal service, you MUST take photos of the damaged packaging and items and send the photos to me immediately. I will do everything to resolve this for you but I will require the above information to enable me to do so.

Many Thanks,

Gail 

Genuine Ocean Tumbled Sea Glass

that is handcrafted to make

Unique Welsh Silver Sea Glass Jewellery 

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OUR STORE
OPENING HOURS
Address :- Porthcawl, South Wales.
Email :-

Mon - Fri 

9.00am til 5.00pm
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All photographs are owned by Gail Ivins - Owner of Sea Glass Trinkets n Treasure

and cannot be reused by anyone without my permission.

Subject to Copyright